Refund and Returns Policy

At Resonance Therapy SA, we stand behind the quality and effectiveness of the devices we use. We recommend using our devices for a minimum of six weeks to allow sufficient time to observe any potential results. If you are not noticing any changes, please reach out to us for assistance, and we will strive to help you achieve satisfactory results.

We offer a buy-back warranty of 60 days for all new purchases. If a buy-back is deemed the best option, we will purchase the device from you at the price you paid, with a 10% administrative fee deducted. After the 60-day period, we recommend considering our consignment option. Please note that the buy-back warranty only covers the product and excludes shipping and/or insurance costs.

Upon receiving the item, we will thoroughly inspect it and inform you via email whether you are entitled to a refund. Refunds are only available for regular-priced items and do not apply to sale items. To check the status of your return, please contact us at support@resonancesa.co.za.

We only offer exchanges for defective or damaged items. If you believe a product is defective, please contact us immediately with details of the product and defect. After we receive the returned product, we will inspect it and notify you via email whether you are eligible for a replacement.

Please note that some items, such as self-adhesive electrodes and off-the-shelf items like cables, are non-refundable and non-exchangeable. Refunds do not include shipping and handling charges, which must be prepaid and insured by you. You are responsible for any damage or loss during shipment, and we cannot guarantee receipt of the returned item.

To return the item you purchased, please courier it to:

Santa Els (Cell: 083 655 5837)
134 Rooibos Straat
Pebble Rock Golf Village
Roodeplaat
0039

PEMF therapy for depression & anxiety

I read the Resonance Therapy newsletter for February wherein it explained how good the Solfeggio frequencies are for a person´s mood. I started doing all 6 frequencies every morning before work. I became aware of a noticeable difference in my mood. I have more energy and focus during my workday and overall experience a much more positive attitude toward life.

Christelle

PEMF therapy for gum problems

I woke up and became aware of a swelling on the inside of my mouth on the upper gum. It felt as huge as a marble and was tender and slightly painful like the start of a tooth abscess. I applied the self-adhesive electrodes on opposite sides of the affected jaw and run the dental and jawbone infection programmes once. By 11:00 the same morning the swelling was markedly smaller with no tenderness or pain. At 13:00 it was completely gone with no toothache or any other sign of an abscess.

H.E.

PEMF therapy for joint pain & sprains

I struggled with a painful shoulder joint for quite some time. It was painful to sleep on that side and I could not lift my arm above shoulder height which makes it difficult to dress. Since I started using the Bio-Pulser and treatment mat for night-time treatment my shoulder is back to normal. I used the bursitis, tendomyopathy, and arthritis programmes. Wonderful results!

Susanna

PEMF therapy for joint pain & sprains

I sprained two of my fingers, and after a week there were no signs of progress. I started using the Bio-Pulser, and after two days the swelling started to reduce.The personnel helped me to build a new group treatment to treat all the symptoms. After day 1 the soreness began to decrease and after day 3 all was gone.

Gerhard

PEMF therapy for joint pain & sprains

Wow! I have a leaky gut and get joint pain due to chronic inflammation if I don’t watch my diet carefully. Usually, the pain lasts for days. So last night I slept on the Inflammation programme and this morning I had NO joint pain. And a headache – surely due to detoxing. I didn’t expect it to work after only one night of treatment! I’m impressed.

Emma

PEMF therapy for inflammation

I injured my knee in April 2016. I tore my ACL (anterior cruciate ligament) and had reconstruction surgery but struggled with inflammation for 6 months after the surgery. I then used the Bio-Pulser onthe inflammationand swelling programmes and could see visible results the very next day. After 1 week of using the Bio-Pulser I could climb stairs without pain and after 2 weeks I could start to exercise again and rehabilitate my knee.

PEMF therapy for inflammation

A few months later I stepped skew and my knee was very inflamed and swollen again. I used the Bio-Pulser for both swelling and inflammation – twice a day with the self-adhesive electrodes and slept on the treatment mat on a group setting specifically designed to treat the knee – I used it for 2 days and already saw dramatic results.

Shinell

PEMF therapy for inflammation

Christelle

PEMF therapy for inflammation

I have had cystitis a couple of times over the years, and it always ended by taking one and sometimes two courses of antibiotics. I can now say that for the first time I have successfully treated cystitis without taking any antibiotics and only using Bio-Tracer.

Liezel

PEMF therapy for macular degeneration

I’ve been to the ophthalmologist and after the scan, he couldn’t believe his eyes. There is a marked difference, less swelling in the macular of the eye, everything looked better. He tested my eyes, and I tested a whole point up, which means I can see better. It was so good that he didn’t even have to do an injection as he normally would every 6 weeks. I’m absolutely convinced it is your device and I’m going to carry on with the treatment.

Phyllis

PEMF therapy for insomnia

I have been struggling with insomnia for many years and desperately wanted to get off sleep medication. Ever since I’ve been using the MyBio Pulser with the treatment mat, I have totally gone off sleep medication and am sleeping much better.

Christelle

PEMF therapy for arthritis

My mother-in-law had struggled with arthritis for many years. We treated her with the arthritis programmes. Then after about 3 months, she could walk with ease again. So too my aunt who was in hospital a couple of times, and now uses hers for depression, tenseness, and related stomach problems and goes nowhere on vacation without her Bio-Pulser anymore. These machines help these loved ones to improve their quality of life. And I am so grateful, it was truly an answer to our prayers. Every day the list of success stories grows longer. Thank you for your support.

Jean

PEMF therapy for respiratory problems

I am very impressed with the treatment and how quickly I saw positive results. I suffer from chronic maxillary sinusitis with gum pain, bad breath, and phlegm. I am usually short of breath and have low energy levels. I had a MyBio Tracer scan and analysis and then used the MyBio Pulser to treat at home. After just two days I could breathe better and deeper. I coughed up a lot of phlegm and just felt better. Now, in my second week of treatment, I feel even better.

Jolene

PEMF therapy for diarrhoea

My son had diarrhoea on and off for weeks. No matter what I tried, including the very best pro- and prebiotics for more than 2 weeks, it just didn’t improve. I let him sleep on a treatment blanket with the Bio-Pulser for 2 nights on the gastritisprogramme and he is better!

Sandra

PEMF therapy for fibromyalgia

The treatment makes a big difference. I feel fresh in the morning and the stiffness that usually takes hours to resolve is not there when I wake up. The pain in my legs is much better and this was my worst area of pain.

René

PEMF therapy for infants

Treated my baby’s eye infection successfully with the Bio-Pulser! After trying everything else, including antibiotic ointment, that did not work

PEMF therapy for the whole family

Our family has successfully used the Tri-Wave Resonator for 8 years. We have been able to treat the following diseases:

Flu, arthritis, tick bite fever (don’t use antibiotics at all)
Dental problems: toothache, sore gums, and jaw bone pain
Menopause problems – restarted menstrual cycle, deflated bloated stomach, etc.
Stabilised daughter’s hormonal imbalance due to thyroid cancer (removal of the thyroid), also dramatically reduced the pigmentation on her face (almost invisible now)
Amazing for acne and it stopped early diabetes.

Irene

PEMF therapy for the whole family

Hierdie is die een van die beste dinge wat ek nog ooit vir my gesingekoop het. Ons het baie minder dokter toe gegaan, vinnigergesondgeworden oor die algemeen ‘n baie sterkerimmuniteit. En die beste van alles – dit werk vir amperalles! Verkoue, mondsere, spierpyne, sinus en wat nog!

Anon